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Frequently Asked Questions

Is RetroGo™ easy to use?

Yes. RetroGo™ is plug-and-play. Simply turn it on and start playing — no setup or technical knowledge required.

How many games can I play?

RetroGo™ supports large game libraries via memory cards, allowing access to thousands of classic retro games across multiple systems.

Do I need an account to place an order?

No. You can complete your purchase as a guest. Creating an account simply makes it easier to track orders and receive updates.

What payment methods do you accept?

We accept secure payments via major credit and debit cards (Visa & Mastercard), PayPal, and other trusted payment providers available in Europe.

Is my payment information secure?

Absolutely. All payments are processed through encrypted and secure checkout systems. We never store your card details.

Where do you ship?

We offer free shipping in Greece and reliable delivery across Europe via DHL & ELTA .

How long does delivery take?

Orders within Greece are typically delivered faster, while European delivery times depend on the destination. Tracking details are provided once your order ships.

Can I change my shipping address after placing an order?

Please make sure your shipping details are correct at checkout. Once an order has been processed, changes may not be possible.

Is RetroGo™ suitable as a gift?

Yes. RetroGo™ is a popular gift choice for both kids and adults who enjoy classic gaming and nostalgia.

How can I contact you?

We would be happy to hear from you and assist you with any questions.

Phone:
+30 28311 31648
+30 6989 367289

E-mail:
support@trendygoods.gr

Address:
Myrthios Agiou Vasileiou, 740 60
Rethymno, Crete, Greece

VAT Number: 123191961
GEMI: 156920150000