Refund Policy

Returns & Refund Policy

1. General Information

Our goal is to ensure your complete satisfaction with every purchase. If you wish to return a product, please review the policy below.

2. Right of Return

You have the right to return your products within 14 days from the date of delivery. To be eligible for a return, the product must be:

• Unused
• In its original packaging
• In excellent condition with all labels intact

3. Return Process

To initiate a return:

1. Contact us by email at support@trendygoods.gr or by phone at +30 698 936 7289 .
2. Provide your order number and the product you wish to return.
3. We will send you detailed instructions on how to return the product.

4. Return Exceptions

Certain products are not eligible for return, including:

• Personal items that have been opened or used
• Furniture or specially ordered products

5. Refunds

Once we receive and inspect the returned product, we will notify you of the approval status. If approved, your refund will be issued to your original payment method. The refund process may take up to 7 business days .

6. Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the product is defective or was sent incorrectly. In such cases, we will cover the return shipping costs.

7. Contact & Support

For any questions or assistance regarding returns and refunds, please contact us:

• Email: support@trendygoods.gr
• Phone: +30 698 936 7289
• Address: Myrthios Agiou Vasileiou, Rethymno, Crete 74060, Greece